Below you will find answers to our frequently asked questions.  Please feel free contact us with a question if you cannot find the answer you are looking for here.

Q:  How does Striaex work?
Q:  How long before I can expect results?
Q:  Can old stretch marks be helped
Q:  What is Collagen?
Q:  How do I process a return?
Q:  What is Stioxyl-10
Q:  How should I use Striaex?
Q:  Is Striaex available in stores?
Q:  Is Striaex safe for all skin types?
Q:  How do I find out the status of my shipment?
Q: 
How do I cancel my Free Trial or Healthy Skin Club membership?
Q:  How do I find out the status of my refund?


Q:  How does Striaex work?

A: 
Your skin is made up of two layers – the outer lying epidermis and the underlying dermis.  It is the dermis that is of concern when considering the prevention and repair of stretch marks.  The dermis is comprised mainly of connective tissue, which consists of the proteins collagen and elastin.  Stretch marks arise when there is a deficiency in collagen and elastin.  Specifically, during periods of rapid growth the skin’s stretching proteins, Collagen and Elastin, are unable to withstand the rapid expansion resulting in the formation of tiny tears.  When these small tears heal, scar tissue forms causing rippled, discolored striae, or stretch marks.  The secret behind Striaex's powerful action comes from a breakthrough in cosmetic chemistry known as Strioxyl-10 which actually improves the look of stretch marks.  There are various other ingredients such Vitamin C and bioavailable Tretinoin that help improve the look of stretch marks as well.

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Q:  How long before I can expect results?

A:
Striaex starts its action immediately after application.  Many of our customers begin to see results at around 3 weeks, but optimum results are seen after a few months.

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Q:  Can old stretch marks be helped?

A:
Absolutely.  Many of our customers are using Striaex Anti-Stretch Mark Cream on stretch marks they have had for over 20 years and are getting amazing results.  With the technological advances in cosmetic chemistry that we have today, it is possible to significantly improve the overall look of stretch marks.

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Q:  What is collagen?

A:
Collagen is a protein located in dermis layer of our skin.  It is what allows our skin the ability to stretch and gives our skin flexibility and strength.

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Q:  How Do I Process A Return

A:
Processing a return is easy.  Simply view our instructions and return policy here.

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Q:  What is Strioxyl-10

A:
The secret behind Striaex's from Strioxyl-10, a breakthrough in cosmetic chemistry developed specifically for Striaex in Nuance Labs.  Strioxyl-10 refers to a unique concentrated formula consisting of 10 powerful tissue regenerating components.  Strioxyl-10 acts on many levels and has multiple active components, but one of the most unique constituents with respect to stretch marks comes from yeast.  To simplify how something found all around us can actually improve the look of damaged tissue such as stretch marks, we can begin with some basic biology.  There are two types of cells in nature, prokaryotic and eukaryotic.  Prokaryotic cells are those such as bacteria while eukaryotic cells are those found in plants and animals.  Both baker's yeast and human skin cells are eukaryotic and therefore are actually quite similar in structural composition and function.

When yeast is shocked by something harmful, it responds by producing a defensive cellular component giving the cell protection.  The yeast cell is actually shielding itself from harm by producing a protective layer of collagen and elastin.

The trigger compound for this response has now been isolated.  As mentioned previously, yeast and human skin cells are actually very similar.  So similar in fact, that when this compound is applied to our skin, we see the same response as in yeast cells resulting in a significant improvement in the appearance of stretch marks.  This is truly a breakthrough in cosmetic science.  Strioxyl-10 consists of 9 more equally intriguing constituents, all acting on different levels.

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Q:  How should I use Striaex?

A:
Striaex is an extremely concentrated formula; therefore, only a small amount is needed.  Apply Striaex Anti-Stretch Mark Cream and massage into skin.  Apply 3 times daily for stretch marks.  Apply 2 times daily for facial anti-wrinkle purposes.  

Since Striaex is a concentrated formula, some tingling or a warm sensation is normal during application.  Discontinue use if irritation persists.

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Q:  Is Striaex available in stores?

A:
Striaex is only available through our website.

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Q:  Is Stiaex safe for all skin types?

A:
Even though Striaex is extremely effective in reducing the appearance of stretch marks, acne scars, acne and wrinkles, it is very gentle.  Striaex can be used on all skin types of all ages.

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Q:  How do I find out the status of my shipment?

A:
If you have ordered a product, but have not received your package and would like to find out the status of your shipment, please fill out and submit the form labelled Shipping & Tracking Information Form on our contact page.
 

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Q:  How do I cancel my Free Trial or Healthy Skin Club membership?

A:
If, for any reason, you should decide Striaex is not for you, simply call us at 1-866-687-4188.  Return your shipment within 10 days of receiving your order and you will not be charged anything even if the containers are empty.  At your request, should you decide to return your items within 10 days, we will even refund your shipping.  Upon our receipt of your Free Trial order, you will automatically be withdrawn from our Healthy Skin Club and you will receive no further shipments.  Your credit card will not be billed for any further shipments at that time.  Please see our easy return instructions here.
 

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Q:  How do I find out the status of my refund?

A:
If you have ordered one of our Free Trials or Regular Products and would like to enquire about a refund or the status of your refund, please feel free to contact us at our toll free number 1-866-687-4188.
 

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I have been using Striaex for about 2 and a half weeks now and my husband and I have already noticed that the appearance of my stretch marks is really improving.  We are very happy with your product and will definitely be buying more from you.  Thank you.

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