Below you will find answers to our frequently asked questions.  Please feel free contact us with a question if you cannot find the answer you are looking for here.

Q:  How does Striaex work?
Q:  How long before I can expect results?
Q:  Is Striaex safe to use during pregnancy?
Q:  Can old stretch marks be helped
Q:  What is Collagen?
Q:  How do I process a return?
Q:  What is Stioxyl-10
Q:  How should I use Striaex?
Q:  Is Striaex available in stores?
Q:  What makes Striaex better than other products
Q:  Is Striaex safe for all skin types?
Q:  How do I find out the status of my shipment?
Q: 
How do I cancel my Free Trial or Healthy Skin Club membership?
Q:  How do I find out the status of my refund?


Q:  How does Striaex work?

A: 
Your skin is made up of two layers – the outer lying epidermis and the underlying dermis.  It is the dermis that is of concern when considering the prevention and repair of stretch marks.  The dermis is comprised mainly of connective tissue, which consists of the proteins collagen and elastin.  Stretch marks arise when there is a deficiency in collagen and elastin.  Specifically, during periods of rapid growth the skin’s stretching proteins, Collagen and Elastin, are unable to withstand the rapid expansion resulting in the formation of tiny tears.  When these small tears heal, scar tissue forms causing rippled, discolored striae, or stretch marks.  The secret behind Striaex's powerful healing action comes from a breakthrough in cosmetic chemistry known as Strioxyl-10 which actually increases collagen elastin production.  This both prevents and heals stretch marks.  There are various other ingredients such Vitamin C and bioavailable Tretinoin that target stretch marks as well.  We also us our patented Microimmersion Technology to help target and carry these ingredients deeper and more quickly into the skin.

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Q:  How long before I can expect results?

A:
Striaex starts its healing action immediately after application.  Many of our customers begin to see results at around 3 weeks, but optimum results are seen after a few months.

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Q:  Is Striaex safe to use during pregnancy?

A:
Striaex is extremely safe to use during pregnancy.  Striaex products contain only natural ingredients and no parabens, sulfates, synthetic scents or artificial colors.  All Striaex products are self preserving.  The most dangerous products to use during pregnancy and in the abdominal area include an ingredient called a paraben.  99% of all cosmetic companies use Parabens to preserve their products since they are an easy and inexpensive means of preserving cosmetics such as creams, shampoos, conditioners, lotions, soaps and many others.  The problem is that Parabens mimic the action of the female hormone estrogen and long-term research shows that estrogen drives the growth of human breast tumors.  Recently British researchers at the University of Reading have found traces of Parabens, which are believed to have originated from underarm deodorants, in tissue samples taken from female breast tumors (read more in the health section on the Reuters website or Yahoo News).  Moreover, Parabens can cause serious birth defects especially in male infants.  As Parabens are very close in nature to estrogen, they affect the development of the male reproductive system.  Since most people use shampoo and soap every day, exposure to Parabens is significant; furthermore, Parabens are going down our drains and into our water system causing hormonal imbalances in both women and men every day.

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Q:  Can old stretch marks be helped?

A:
Absolutely.  Many of our customers are using Striaex Repair on stretch marks they have had for over 20 years and are getting amazing results.  With the technological advances in cosmetic chemistry that we have today, it is possible to reverse skin tissue damage and in many cases eliminate damage altogether.

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Q:  What is collagen?

A:
Collagen is a protein located in dermis layer of our skin.  It is what allows our skin the ability to stretch and gives our skin flexibility and strength.

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Q:  How Do I Process A Return

A:
Processing a return is easy.  Simply view our instructions and return policy here.

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Q:  What is Strioxyl-10

A:
The secret behind Striaex's from Strioxyl-10, a breakthrough in cosmetic chemistry developed specifically for Striaex in Nuance Labs.  Strioxyl-10 refers to a unique concentrated formula consisting of 10 powerful tissue regenerating components.  Strioxyl-10 acts on many levels and has multiple active components, but one of the most unique constituents with respect to stretch mark repair and prevention actually comes from yeast.  To simplify how something found all around us can actually heal damaged tissue such as stretch marks, we can begin with some basic biology.  There are two types of cells in nature, prokaryotic and eukaryotic.  Prokaryotic cells are those such as bacteria while eukaryotic cells are those found in plants and animals.  Both baker's yeast and human skin cells are eukaryotic and therefore are actually quite similar in structural composition and function.

When yeast is shocked by something harmful, it responds by producing a defensive cellular component giving the cell protection.  The yeast cell is actually shielding itself from harm by producing a protective layer of collagen and elastin.

The trigger compound for this response has now been isolated.  As mentioned previously, yeast and human skin cells are actually very similar.  So similar in fact, that when this compound is applied to our skin, we see the same response as in yeast cells resulting in a significant increase in collagen and elastin production.  An amazing 33% to be exact.  And that's at concentrations of only 0.1%.  This is truly a breakthrough in cosmetic science and we are the first and only company using this remarkable new technology in our Striaex line.  Strioxyl-10 consists of 9 more equally intriguing constituents, all acting on different levels of tissue repair.

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Q:  How should I use Striaex?

A:
Striaex is an extremely concentrated formula; therefore, only a small amount is needed.  Striaex Repair is a two step system that requires first the application of Striaex-Strioxyl-10 Concentrate to the affected area.  Secondly, apply Striaex Intensive Repairing Cream and massage into skin.  Nuance patented Microimmersion Technology will carry the Strioxyl-10 Concentrate deep into the dermis where it immediately begins repairing damaged connective tissue.  Apply 3 times daily for stretch marks.  Apply 2 times daily for facial anti-wrinkle purposes.  

Striaex Intensive Stretch Mark Prevention is a one step cream.  Apply to abdomen, thighs, buttocks or any other areas you wish to protect from advancing stretch marks.  Apply 3 times daily.

Since Striaex is a concentrated formula, some tingling or a warm sensation is normal during application.  Discontinue use if irritation persists.

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Q:  Is Striaex available in stores?

A:
Striaex is only available through this website or from our store location.  See our contact information for our store location.

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Q:  What makes Striaex better than other products?

A:
Many other stretch mark products offer no healing benefits and do not target damaged connective tissue or stimulate collagen/elastin growth.   In fact, most stretch mark creams are nothing more than moisturizing creams.  Most other products that are considered even slightly helpful in stretch mark prevention and repair offer topical synthetic or animal collagen substitutes as a solution to stretch marks.  The only true way to prevent or repair stretch marks is to go straight to the source of damage and stimulate collagen/elastin production as does our product.  Striaex is the only stretch mark product on the market containing Strioxyl-10, which promotes collagen/elastin production by 33%.

One more consideration you need to take into account before purchasing a stretch mark product is the product ingredients.  The most dangerous products to use during pregnancy and in the abdominal area include an ingredient called a paraben.  99% of all cosmetic companies use Parabens to preserve their products since they are an easy and inexpensive means of preserving cosmetics such as creams, shampoos, conditioners, lotions, soaps and many others.  The problem is that Parabens mimic the action of the female hormone estrogen and long-term research shows that estrogen drives the growth of human breast tumors.  Recently British researchers at the University of Reading have found traces of Parabens, which are believed to have originated from underarm deodorants, in tissue samples taken from female breast tumors (read more in the health section on the Reuters website or Yahoo News).  Moreover, Parabens can cause serious birth defects especially in male infants.  As Parabens are very close in nature to estrogen, they affect the development of the male reproductive system.  Since most people use shampoo and soap every day, exposure to Parabens is significant; furthermore, Parabens are going down our drains and into our water system causing hormonal imbalances in both women and men every day.

Striaex contains only natural ingredients and no parabens, sulfates, synthetic scents or artificial colors.  All Striaex products are self preserving.

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Q:  Is Stiaex safe for all skin types?

A:
Even though Striaex is extremely effective in combating and preventing stretch marks, it is very gentle.  Striaex can be used on all skin types of all ages.

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Q:  How do I find out the status of my shipment?

A:
If you have ordered a product, but have not received your package and would like to find out the status of your shipment, please fill out and submit the form labelled Shipping & Tracking Information Form on our contact page .
 

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Q:  How do I cancel my Free Trial or Healthy Skin Club membership?

A:
If, for any reason, you should decide Striaex is not for you, simply return the unused portion within 25 days of the placement of your trial order to withdraw from the Striaex Healthy Skin Club.  Upon our receipt of your Free Trial order, you will automatically be withdrawn from our Healthy Skin Club and you will receive no further shipments.  Your credit card will not be billed for any further shipments at that time.  Please see our easy return instructions here.  If you would like to find out the status of your return please fill out the Free Trial Cancellation and Refund Information Form on our contact page.  You will receive periodic updates on the status of your return, refund and Healthy Skin Club Membership cancellation.
 

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Q:  How do I find out the status of my refund?

A:
If you have ordered one of our Free Trials or Regular Products and would like to enquire about a refund or the status of your refund, please fill out and submit the appropriate form on our contact pagePlease note: There is a separate form for Free Trial refund enquiries and Regularly Purchased Product refund enquiries.  Be sure to fill out the correct form to reach the right customer service agent.  You will receive periodic updates on the status of your refund.
 

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I have been using Striaex for about 2 and a half weeks now and my husband and I have already noticed that the appearance of my stretch marks is really improving.  We are very happy with your product and will definitely be buying more from you.  Thank you.

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